Technical Security and IT Support Manager

Introduction

A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions.

Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.

IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your Role And Responsibilities

As a Technical Security and IT Support manager, you will provide leadership and guidance to a team of professionals whose main focus is ensuring security processes are followed and supporting our development teams in resolving any issues that arise.

Your role is to develop a dynamic team with clear objectives, drive projects, assign tasks, and monitor performance. Close attention to detail, performance reviews, and ability to clearly communicate and provide direct feedback ensure progressive team growth, skill enhancement and efficiency.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

Overall 10 years of industry experience and 3+ years experience as manager of a team of 10 or more.

Excellent communication skills and ability to clearly articulate issues, updates and status to the team, collaborate effectively with peers and management.

Expertise on networking (DHCP, IP, subnetting, routing, DNS, firewall).

Linux and Windows knowledge as well as user management, applying security updates, and operating system configuration (file systems, RAID, LVM, storage).

Effective problem solving and decision making skills.

Preferred Technical And Professional Experience

3-5 years management experience.

Experience running a security team.

need to work with recruiter on more details here