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1 Day ago

Technical Support Engineer - SOC

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Hyderabad, Telangana, India
Manufacturing & Industrial
Full-Time
Intertec Systems

Overview

Skills:
SIEM TOOLS, VPN technologies, SPLUNK, IDS/IPS, SOC environment, XDR, Windows/Unix ports,

EXPERIENCE: 5 8 Years

Key Responsibilities

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):

  • Detect, identify, and promptly alert on potential attacks, intrusions, anomalous activities, and misuse, distinguishing them from benign events.
  • Conduct research, analysis, and correlation across diverse data sets to identify indications and warnings of threats.
  • Analyze network alerts from multiple sources and determine their root causes and potential impact.
  • Provide daily summary reports of relevant network and security events.
  • Notify and coordinate with managers and incident responders, clearly articulating event history, status, and potential business impact as per the incident response plan.
  • Analyze and report on system security posture trends.
  • Assess access controls based on the principles of least privilege and need-to-know.
  • Perform vulnerability management, including scanning, analysis, and follow-up on critical vulnerabilities.
  • Lead and participate in incident response activities, including root cause analysis and remediation recommendations.
  • Develop, review, and maintain SIEM correlation rules and incident response playbooks.
  • Provide mentorship and guidance to L1 SOC analysts, reviewing and escalating tickets as needed.
  • Stay current with emerging threats, vulnerabilities, and regulatory security requirements.

Required Skills & Experience

  • 24 years of experience in a SOC environment, with at least 1 year in a Level 2 (L2) role
  • Proficiency in Splunk SIEM: log analysis, rule creation, dashboarding, and incident investigation1
  • Hands-on experience with Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) platforms.
  • Strong knowledge of network security protocols, intrusion detection/prevention systems (IDS/IPS), and firewall/VPN technologies
  • Ability to perform packet-level analysis using tools such as Wireshark or tcpdump
  • Experience in malware analysis, digital forensics, and threat intelligence platforms1
  • Familiarity with authentication, authorization, and access control methods.
  • Strong understanding of incident response and handling methodologies.
  • Experience interpreting data from network tools (e.g., nslookup, ping, traceroute).
  • Knowledge of Windows/Unix ports, services, and operating system command-line tools.
  • Understanding of key security management concepts (e.g., patch management, release management).
  • Excellent analytical, problem-solving, and communication skills
  • Experience in documenting and reporting security incidents and trends.

CERTIFICATIONS(Any Three)

Relevant certifications such as SPLUNK, Certified SOC Analyst (CSA) , CompTIA Security+:

Technical Skills /Competencies

MANDATORY

  • Experience with SIEM (e.g. Splunk, XDR)
  • SIEM tools (e.g., Splunk, QRadar)
  • Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS)
  • Firewall and VPN technologies
  • Threat intelligence platforms & Endpoint detection and response tools
  • Hands-on experience with Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) platforms.
  • Strong knowledge of network security protocols, intrusion detection/prevention systems (IDS/IPS), and firewall/VPN technologies
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