Hyderabad, Telangana, India
Manufacturing & Industrial
Other
Expleo Group
Overview
Responsibilities
8 to 10 years
- Dynamic work allocation/capacity planning for the team basis backlogs/workloads
- Daily status tracking & productivity monitoring including timesheets
- Ageing defects/Open JIRA tickets follow-ups & closure
- Preparation of reports (Weekly/KPI/Release planning/Release summary/Go-No-go)
- Resolve any issues by coordination with respective teams (Tech/Infra/Onsite BA’s)
- Ascertain the training/certification needs of the team and coordinate with training/stakeholders to fulfill the requests
- Highlight challenges/issues to the management for appropriate resolution
- Customer assets tracking (Mobile devices)
- Internal resource allocation (OI) & Billing activities
- Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience
- ISTQB Advanced advantageous
- Additional course or certification in Quality Assurance
- Project Management qualification
- Excellent client-facing skills
- People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions
- Team work and emotional intelligence
- Good self-management – continuous performance is both an objective and a mind-set
- Has an innovative approach – a bold thinker and doer, matching creativity with vigilance
- High value on openness and transparency
- Excellent communication and presentations skills
- Experience of introducing new concepts or strategies that significantly improve or revise the way business is done through to implementation.
8 to 10 years
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