Pune, Maharashtra, India
Information Technology
Full-Time
Synectics APAC
Overview
Experience: 2.5 to 3.5 years
Shift: General Shift
Working Days: 5 days
Location: Chennai and Bangalore
Notice Period: 0 to 15 days
Key Responsibilities
Shift: General Shift
Working Days: 5 days
Location: Chennai and Bangalore
Notice Period: 0 to 15 days
Key Responsibilities
- Design, implement, and manage Amazon Connect solutions for cloud-based contact centres. Automate deployment and configuration processes using CI/CD pipelines (Jenkins, GitLab, Code Pipeline, etc.).
- Manage infrastructure as code (IaC) using Terraform/CloudFormation.
- Monitor and troubleshoot issues related to AWS Connect, telephony integrations, Lambda, DynamoDB, S3, and related AWS services.
- Configure and manage call flows, routing profiles, queues, and IVR systems within Amazon Connect.
- Implement monitoring, logging, and alerting solutions (CloudWatch, ELK, Grafana, etc.).
- Collaborate with development and operations teams to ensure high availability and scalability of services. Ensure compliance with security best practices in cloud environments.
Similar Jobs
View All
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in