Business Analyst - Digital

Job Purpose:


We are seeking a dynamic and detail-oriented Business Analyst to support the successful delivery of digital tool rollouts across the organization. The ideal candidate will be a strong organizer and communicator, capable of coordinating activities between business users, Digital and IT team, and communications teams to enable smooth and effective digital rollouts. Creates and provides strategic business intelligence by identifying, capturing and analyzing data and generating insights from it.

Responsibilities:

• Coordinate activities that support the rollout and adoption of digital tools and platforms such as communications, training etc.
• Monitor progress of adoption-related deliverables and escalate risks, blockers, or delays to the appropriate leads.
• Support internal communication efforts such as creation of AI-videos/presentation decks for providing overall digital updates.
• Assist in gathering feedback from pilot or early users and ensure it is routed to the right teams for follow-up.
• Perform data analysis to track key metrics, identify trends, and support reporting on digital tool usage and benefits.
• Support the creation and tracking of digital adoption metrics for the entire portfolio.
• Owns responsibility for obtaining and analyzing information in order to assist in creating more effective targeted programs, campaigns, and services that satisfy the needs and expectations of business leadership.
• Reviews data from various sources and translates this data into usable information for management through analysis of targeted sales and-or other internal-external data.
• Identifies external data sources and performs data mining of market information regarding current and potential key suppliers and customers, in support of opportunities for TD SYNNEX business growth including information regarding investments and ROI.
• Responds to specific requests for internal business intelligence information including profit leaks ensuring content and deliverables are executed in a timely fashion.
• Compiles data obtained into a useable database and creates presentations which capture business intelligence information in an effective summary form.
• Presents information projections, plans, updates, etc. to senior leadership on a regular basis.
• Prioritizes work projects and establishes resource plan and schedule of timelines for execution.

Knowledge, Skills and Experience:

• 5+ years of experience in a business analysis or marketing role.
• Understanding of digital adoption, transformation, or systems rollout processes.
• Understanding of digital marketing principles such as campaign planning, content creation, and channel engagement.
• Strong analytical skills and demonstrated knowledge and appropriate application of statistical rigor in performing analysis of information.
• Demonstrates strong technical knowledge of reporting tools, database concepts and designs.
• Demonstrates effective oral and written and presentation communication skills across all levels of the organization with emphasis on effective deliver in communicating with senior leadership.
• Demonstrates effective project management skills and independent skills Demonstrates the ability to establish and maintain an effective communication network with individuals internal and external to the business outside span of control which may have direct bearing on operational analysis efficiency and effectiveness.
• Influencing Skills
• This position requires the consistent demonstration of high-performance levels of technical, relationship and presentation skills on a regular basis.

Key Skills
Analytical Skills, Business, Business Analysis, Business Intelligence (BI), Change Adoption, Change Management, Content Creation, Content Development, Digital Marketing, Marketing, Professional Presentation, Project Management, Training

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.