Madurai, Tamil Nadu, India
Information Technology
Full-Time
Niswey
Overview
4+ years of experience as a Business Analyst in IT services, preferably with exposure to CRM or marketing automation platforms (e.g., HubSpot, Salesforce, Zoho, Leadsquared)
We are a rapidly growing company operating in the $120 billion martech industry, with a strong focus on the HubSpot ecosystem. As Asia's first HubSpot Elite partner, we rank among the top 45 HubSpot partners globally. Our portfolio includes several products in the HubSpot marketplace, and we're actively developing new solutions this year.
Role Overview: As a Business Analyst, you will play a key role in leading client discovery sessions, documenting business processes, translating client requirements into actionable plans, and working closely with CRM consultants, developers, and project managers to ensure successful implementations
Location: Remote
Business Analyst Job Description
Responsibilities
Requirements
Benefits
Responsibilities of a Business Analyst:
Client Discovery & AnalysisConduct stakeholder interviews and workshops to understand clients’ current sales and marketing processes
- Map out existing workflows, tools, and pain points
- Identify opportunities for automation and optimization
Requirements Gathering & Documentation- Prepare Business Requirement Documents (BRDs), Process Flow Diagrams, and Use Cases
- Create user stories and acceptance criteria
Solution Design Support- Assist in creating Solution Design Documents (SDDs) that guide the implementation phase
- Provide input on CRM structures, automation rules, lead lifecycles, and reporting needs
Stakeholder Management- Facilitate requirement sign-offs and manage scope changes
Support user training and UAT (User Acceptance Testing)
Translate business needs into detailed functional and non-functional requirements
Collaborate with technical teams to convert business requirements into system-level solutions
Act as the primary liaison between clients and internal teams
Business Analyst Skills Required:
4+ years of experience as a Business Analyst in IT services, preferably with exposure to CRM or marketing automation platforms (e.g., HubSpot, Salesforce, Zoho, Leadsquared)- Strong understanding of sales and marketing processes (lead generation, nurturing, sales pipelines, campaign management)
- Experience with tools such as Lucidchart, Miro, or similar for process mapping
- Excellent communication and stakeholder management skills
- Strong documentation and analytical skills
- Ability to translate vague requirements into structured formats
Preferred Qualifications
Familiarity with CRM tools (HubSpot preferred) and/or marketing automation tools
- Experience working in agile or hybrid delivery models
- Background in software services or consulting environments
Perks and Benefits of working at Niswey:
- Flexible work timings
- Medical Insurance
- Competitive salary
- Focused approach to Training & Development
- Support to participate in social responsibility initiatives
- Last, but not the least, you'd get to work with some awesome people and be a part of the first Elite HubSpot Solutions partner not just in India but in all of Asia
Similar Jobs
View All
1 Day ago
Senior Software Engineer II
Information Technology
- Gurugram, Haryana, India
Would you like to be part of a team that delivers high-quality software to our customers?Are you a highly visible champion with a ‘can do’ attitude and enthusiasm that inspires others?About Our TeamOur team consists of software engineers, data scien...
1 Day ago
Software Engineer - L3 Support
Information Technology
- Gurugram, Haryana, India
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, e...
1 Day ago
Software Engineer III
Information Technology
- Gurugram, Haryana, India
Are you ready for the next step in your engineering career?Would you enjoy working on our cutting-edge products?About The TeamThe Product Information Manager team oversees the organization's Product Information Management system, ensuring accurate, ...
1 Day ago
Reports and Analytics Software Engineer
Information Technology
- Gurugram, Haryana, India
We are seeking a highly skilled and hands-on Reports and Analytics Software Engineer to join our growing data team. This role is crucial in transforming raw data into actionable insights through the design, development, and maintenance of robust rep...
1 Day ago
Software Engineer - L3 Support
Information Technology
- Gurugram, Haryana, India
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, e...
1 Day ago
Manager_ Business Analyst
Information Technology
- Chennai, Tamil Nadu, India
Key Responsibilities Deeply understand user journeys to generate data-driven insights and actionable recommendations for product and customer success teams. Develop hypotheses, design and run A/B experiments, and identify high-confidence areas of op...
1 Day ago
React Developer Systems Engineer
Information Technology
- Chennai, Tamil Nadu, India
About AutozoneAutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in US, Puerto Rico, Mexico, and Brazil. Each store carries an extensive line for cars, spor...
1 Day ago
Conversational AI Engineer
Information Technology
- Gurugram, Haryana, India
Roboyo is not a typical technology consultancy. We have been at the forefront of Business Process Automation since the sector began, less than a decade ago.We started as pioneers. Today, we are the world’s largest specialist Intelligent Automation c...
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in