Coimbatore, Tamil Nadu, India
Information Technology
Full-Time
Citi
Overview
What do we do?
Experience:
- The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
- The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.
- The role will be Spec Analytics Analyst 2 (C10) in the TTS Analytics team
- The role will report to the AVP leading the team
- The role will involve working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business
- This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders
Experience:
- Bachelor’s Degree with 3+ years of experience in data analytics or Masters Degree with 2+ years of experience in data analytics
- Must have:
- Identifying and resolving business problems (around sales/marketing strategy optimization, pricing optimization, client experience, cross-sell and retention) preferably in the financial services industry
- Leveraging and developing analytical tools and methods to identify patterns, trends and outliers in data
- Applying Predictive Modeling techniques for a wide range of business problems
- Working with data from different sources, with different complexities, both structured and unstructured
- Utilizing text data to derive business value by leveraging different NLP techniques
- Good to have:
- Experience working with data from different sources and of different complexity
- Proficient in formulating analytical methodology, identifying trends and patterns with data
- Has the ability to work hands-on to retrieve and manipulate data from big data environments
- Proficient in Python/R, PySpark and related tools
- Experience in Hive
- Proficient in MS Excel, PowerPoint
- Good to have:
- Experience with PySpark
- Experience with Tableau
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Be organized, detail oriented, and adaptive to matrix work environment
Analytical Skills:
Job Family Group:
Decision Management
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Job Family:
Business Analysis
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Time Type:
Full time
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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