Change management (System Engineer/System Administrator/Consultant/Lead)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

• 4+ years experience as Change manager
• Manage and coordinate the lifecycle of standard, emergency, and normal changes.
• Review change requests for completeness, risk, and impact before CAB (Change Advisory Board) meetings.
• Schedule and communicate approved changes to relevant stakeholders.
• Ensure adherence to change management policies and SLAs.
• Maintain accurate records in ITSM tools (e.g., ServiceNow, BMC Remedy).
• Assist in post-implementation reviews and document lessons learned.
• Support audits and compliance reporting related to change activities.
  
  

Primary Skills

• Strong understanding of ITIL Change Management processes.
• Hands-on experience with ITSM tools like ServiceNow, BMC Remedy, or Cherwell.
• Ability to assess risk and impact of changes in complex IT environments.
• Excellent coordination, documentation, and communication skills.
  
  

Secondary Skills

• ITIL v4 Foundation
• Change Management-specific training or certifications
  
  

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.