Insurance Business Analyst (Global)

About Us:

COVU, a venture-backed technology startup, is at the forefront of modernizing and digitizing independent insurance agencies. Our mission is to leverage AI and data analytics to empower individuals in managing their risks and insurance more effectively. We are developing a comprehensive technology solution aimed at enhancing agent efficiency and optimizing customer experiences. With our founders’ deep expertise in AI, Machine Learning, and data science, we strive to be a leading AI-first company.

Position Overview:

COVU is looking for an Insurance Business Analyst (Applied Epic & Operations) to serve as a bridge between business needs, insurance workflows, and technical implementation. This role combines expertise in independent P&C agency operations, Applied Epic configuration and best practices, and business analysis to ensure our systems, data, and processes align with both internal and external requirements.

Location: Vizag or Pune (Remote)

Compensation: $33,000 - $40,000 annually

Key Responsibilities:

• Business Analysis: Analyze insurance workflows across policy management, renewals, billing, accounting, and more to optimize processes. Gather business requirements, document specs, and translate them into system configurations or engineering tasks.
• Epic Configuration: Configure and maintain Epic to support business needs, ensuring proper workflows, security, and integrations. Work with engineers on API connections, data integration, and automation to enhance efficiency.
• Training & Support: Train internal and external teams on Epic best practices and new features. Provide ongoing support, documentation, and ensure smooth adoption of platform updates.
• Data Integrity & Reporting: Maintain data accuracy and compliance across Epic and integrated systems. Collaborate with data engineers to define models, validation rules, and reporting while ensuring best practices in data management.

Qualifications:

• Deep understanding of independent insurance agencies and P&C workflows in the U.S., including policy management, renewals, billing, and accounting.
• Hands-on expertise in Applied Epic, including system configurations, workflows, downloads, integrations, and automation.
• Ability to gather business requirements, document functional specs, and translate them into Epic configurations or engineering tasks.
• Experience training and supporting agents, agency owners, and internal teams on Epic best practices.
• Strong communication and problem-solving skills to collaborate with stakeholders across business, operations, and engineering.

Why Join COVU:

• Be part of a pioneering team dedicated to transforming the insurance industry.
• Engage with cutting-edge technologies in AI, cloud, and data analytics.
• Drive significant impact in a high-growth startup environment.
• Collaborate with a passionate team of experts focused on innovation and excellence.

Application Process:

Interested candidates should submit their resume and an (optional) cover letter detailing their relevant experience and why they are a good fit for this role. The process includes:

1. Initial screening with our People team.
2. One or Two technical interviews with our Tech experts
3. A final interview with the Founders.

Join us in shaping the future of insurance technology at COVU!