IT Engineer, Lead

Company:

Job Area:

General Summary:

Experience in working on UNIX Operating systems like Red Hat Enterprise Linux / Ubuntu/SUSE and Solaris with hands on administration
Experience on automation focused scripting languages like Shell/Awk/Perl/Python
Knowledge on Virtualization/VMs, ESX/Bare Metal, Administration of physical and virtual infrastructure UNIX based hosts in complex heterogeneous environments
In-depth familiarity and strong troubleshooting skills in Unix operations
Hands on experience on monitoring tools and applications like Splunk, Dynatrace, AppDynamics or Grafana
Experience on Service management tool for handling tickets – ServiceNow (Incident, Requests, Problem and Change Management)
Ability to triage and deal with Major outages and troubleshoot technical issues and provide resolutions
Knowledge on JIRA & Confluence
Documentation of Issues/Resolution and maintaining appropriate Knowledge Bases
Experience in Grid Computing and applications like IBM’s LSF and ETX from OpenText
Knowledge on RDBMS concepts (SQL)
Experience on performing Data Analytics through tools like Power BI/Qlikview/Tableau/Excel
should be flexible and have cross platform working knowledge
Fundamentals Storage technologies, SAN & NAS concepts

10+ years of relevant IT work experience in managing production environments and handling support operations
3-4 years of experience as Tech Lead in managing production support Teams (Levels 1 and 2)
Excellent written and verbal communication skills required as well as analytical/problem solving ability.
Presentation and data analytics skills
Time management and organizational skills
People management
Ability and desire to learn new skills quickly

Minimum Qualifications:

• 4+ years of IT-related work experience with a Bachelor's degree.

• Frequently transports and installs equipment up to 20 lbs.

Experience in any of Linux, Ubuntu, redhat and clustering technologies and systems such as Code scanning would be a definite plus Experience on SAN/NAS would be a plus Experience in Batch queuing technologies/LSF is a plus. Experience in Virtualization technologies (VMWare) would be a plus.
Knowledge of and experience in supporting enterprise applications in a Linux/Unix environment.

Bachelors / Masters degree in computer engineering stream

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