Overview
Skills Preferred
1. Support day-to-day IT operations.
2. Assist with basic hardware/software troubleshooting, support email configuration (Outlook), and help manage network connectivity, including switches and routers
3. End-user technical support.
Key Responsibilities:
1. Provide first-level support for desktop/laptop hardware issues and software installations.
2. Troubleshoot and support Microsoft Outlook/email-related issues, including configuration and connectivity.
3. Install, configure, and maintain operating systems (Windows/Linux).
4. Assist with network connectivity issues, including troubleshooting LAN/WAN, switches, routers, and Wi-Fi.
5. Maintain asset inventory for IT equipment and software licenses.
6. Support printer, scanner, and peripheral troubleshooting and maintenance.
7. Coordinate with vendors for warranty/AMC support and replacements.
8. Respond to user requests and provide prompt resolution or escalation.
9. Perform basic preventive maintenance and health checks on IT equipment.
10. Maintain IT documentation including setup/configuration guides and support logs.
Desired Skills & Competencies:
Good understanding of computer hardware and peripherals.
Job Types: Full-time, Permanent
Pay: From ₹12,000.00 per month
Shift:
- Day shift
Work Location: In person
Application Deadline: 24/06/2025