Finance & Banking
Other
UST Global
Overview
8 - 10 Years
1 Opening
Bangalore, Chennai, Kochi, Trivandrum
Role description
Job Title: Salesforce BSA (Sales/Service/Experience Cloud)
Experience Range:
8+ years total IT experience
Minimum 5 years of hands-on experience in Salesforce
Minimum 4–5 Salesforce implementations (each 6 months)
Hiring Location: Bangalore, Chennai, Hyderabad, Pune, Kochi & Trivandrum
Must-Have Skills:
- Minimum 4–5 full-cycle implementations of Sales, Service, or Experience Cloud, each lasting at least 6 months.
- Deep experience with Salesforce configuration and administration, including working with standard/custom objects.
- Strong experience in solution and technical design within Salesforce based on BRD and functional requirements.
- Proven ability to create detailed documents: BRDs, SRS, Gap Analysis, Use Cases, Solution Design Documents.
- Experience building prototype configurations in Salesforce (Sales/Service/Experience Cloud, Chatter, Force.com).
- Excellent skills in requirements gathering and stakeholder communication.
- Familiarity with Salesforce Health Cloud (at least 1–2 implementations).
- Experience working in onsite-offshore model with distributed teams.
- Ability to drive and manage JAD sessions, Design workshops, and UAT sign-offs with business teams.
Good-to-Have Skills:
- Experience in Salesforce Financial Services Cloud.
- Knowledge of Apex, Visualforce, JavaScript frameworks, HTML5, Web Services.
- Familiarity with Salesforce code optimization and low-code/no-code configurations.
- Exposure to Salesforce DX, DevOps, version control tools.
- Salesforce Certifications such as:
- Salesforce Business Analyst
- Sales Cloud/Service Cloud Consultant
- Experience Cloud Consultant
- Application Architect (preferred)
Skills
Salesforce,LWC,Requirement Gathering
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
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