Product Business Analyst

The role of Product Owner is to work with end users from country teams, regional and group teams to gather/ solicit requirements, eliciting requirement by identifying gaps in current process vs target, analyze the requirements, communicate them to technology teams and write user stories. Aside to it, plan and help implementing parallel roll-outs, monitor and track test execution, defect management and post implementation activities in countries as SME. Support in developing a strategy that identifies critical success factors, measurable milestones, potential obstacles and recommended plan of action during the Implementation Phase

Strategy

• Define product vision, road-map and growth opportunities
• Assist in the definition of project scope and objectives, involving all relevant stakeholders.
• Effectively communicating insights and plans to cross-functional team members and management
• Evaluate existing and proposed business processes with respect to proposed solution and share feedback with process owners
• Ensuring solutions meet business needs and requirements.
• Research and analyse market, the users, and the roadmap for the product

Business

• Manage dress rehearsals with end users, technology teams for successful completion of user verification and conversion verification tests
• Co-ordinate and manage the various stages of end user testing such as UAT [User acceptance testing), UVT & CVT (User Verification Test & Conversion Verification Test)
• Serves as the SME for dress rehearsals and conversion related activities
• Supports pre- & post Implementation activities in countries as business champion

Processes

• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
• Requirement gathering, analysing and documenting it in Azure DevOps(ADO)
• Write the corresponding user stories and provide feedback on areas of improvements/ gaps to technology team
• Manage change requests with respect to scope and timeline by following change control process and maintain the product backlog in Azure DevOps (ADO)
• Manage conversion & user acceptance testing with respect to execution, defect management with technology teams for timely closure
• Develop spreadsheets, diagrams and process maps to document needs

• A bachelor’s degree in business or related field or an MBA.
• Experience in Banking Domain
• CBAP, CSPO/ Agile certification preferred
• Strong understanding of business analysis principles.
• Fundamental analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Excellent Microsoft excel, PowerPoint and Microsoft Project skills
• Logical approach to problem solving and an excellent eye for detail
• Good communicator, exceptional verbal and written communication skills
• Be a leader, self-motivated, and demonstrate the ability to influence across functional lines to ensure all participants and stakeholders deliver according to schedule
• Excellent planning, organizational, and time management skills.
• Excellent facilitating and moderating skills
• Exposure to Azure DevOps (ADO), Clarity and Confluence is preferred
• Ability to multi-task and manage various project elements simultaneously
• Should possess high levels of the skills such as, attention to detail and conflict resolution
• Academic Qualification: Bachelor of Engineering, MBA is preferred
• Professional Certifications: CSPO, CBAP is highly preferred
• Bank training; mandatory & developmental - role specific, and regulatory/compliance bank wide & role specific

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.