Senior Business Analyst

Job Title – Senior Business Analyst

Preferred Location - Bangalore/Hyderabad, India

Full time/Part Time - Full Time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do

Description

The Business Analyst will work closely with stakeholders across the organization to gather requirements, analyze data, and recommend solutions that drive business growth and operational efficiency. This role bridges the gap between business needs and technology solutions, ensuring that projects are aligned with organizational goals and deliver measurable value.

Key Responsibilities

• Conduct thorough business process analysis to identify inefficiencies and recommend improvements
• Gather, document, and analyze business requirements from stakeholders
• Create detailed functional specifications for technical teams
• Develop and maintain process documentation, user stories, and use cases
• Perform data analysis to identify trends, patterns, and insights that support decision-making
• Create and present reports, dashboards, and visualizations to communicate findings effectively
• Facilitate meetings and workshops to elicit requirements and build consensus
• Act as a liaison between business units and IT teams to ensure solution delivery meets business needs
• Support user acceptance testing and training for new systems and processes
• Monitor and evaluate implemented solutions to ensure they meet business objectives
• Stay current with industry trends and best practices in business analysis

Qualifications

Required Skills and Experience

• Bachelor’s degree in business administration, Information Systems, Computer Science, or related field
• 8+ years of experience in business analysis or a similar role
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication skills, both written and verbal
• Proficiency in data analysis tools (Excel, Power BI, Tableau, etc.)
• Experience with requirements gathering techniques and documentation
• Knowledge of project management methodologies (Agile, Waterfall, etc.)
• Ability to translate complex technical concepts into business terms
• Strong stakeholder management and facilitation skills

Preferred Qualifications

• Master’s degree in business administration, Data Analytics, or related field
• Professional certification (CBAP, PMI-PBA, Agile certifications)
• Experience with SQL and database querying
• Knowledge of process improvement methodologies (Six Sigma, Lean)
• Experience with ERP or CRM systems
• Industry-specific knowledge relevant to our business
• Experience with business process modeling tools and techniques

Benefits

• We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.
• Have peace of mind and body with our health insurance
• Make yourself a priority with flexible schedules and leave Policy
• Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Program.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better.

This is The Carrier Way. Join us and make a difference.

Now!