Senior Business Analyst

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Job Description

OBJECTIVES/PURPOSE (3-4 bullets)

• Lead the completion of analysis of business processes, identification of automation opportunities, define RPA value proposition, reengineer process to improve automation potential and recommend RPA approach/strategy; and
• Obtain engagement and buy-in from business units in the identification, prioritization and execution of RPA projects.

SCOPE

• Leads Process Discovery sessions with Takeda business teams to identify feasible processes to automate;
• Leads and mentors less experienced analyst/s in effectively analyzing business complex end-to-end business processes and eliciting business requirements and needs, including identification of latent business needs;
• Interprets Takeda’s SDLC to help junior business analyst/s and various stakeholders (CoE, VCoE, etc.) collaborate effectively during the entire automation journey (process identification, process selection, process prioritization, development, support); and
• Possesses in-depth knowledge of RPA and its capabilities, and forms the bridge between the business and the team of testers and developers during successful automation projects.

Financial:

Est. annual revenue range of accountability*:

Oku Yen

Est. annual budget of responsibility:

Oku Yen

Leadership/People:

No. of direct reports: 0

No. of indirect reports: 0

Geographic Scope:

• if applicable

ACCOUNTABILITIES (Describe the primary duties and responsibilities of the job. Include only the essential functions of the job. Approximately 5 – 10 bulleted task statements should be identified

• Leads process discovery session to support Takeda teams in identifying processes that are fit for automation;
• Works with Service line leads and/or delivery leads to create and execute a robust RPA strategy;
• Leads the development of As Is Process Description – PDD (Process Description Document), To Be Automated Process Description – SDD (Solution Design Document) and ensures that less experienced business analyst/s adhered to the agreed standards;
• Conducts RPA High Level Assessments;
• Develops RPA client architecture and solution proposal focusing on scalability and extensibility;
• Develops high level project plans for implementation projects;
• Provides continuous updates to RPA stakeholders and Project Manager during project delivery; and
• Works with teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise(Breadth and depth of knowledge, application and complexity of technical knowledge)

• Ability to create tactical plans that support the execution of a broader strategy
• Deep knowledge of relevant domains/products/journeys.
• Confident and skilled at identifying and navigating through roadblocks.
• Experience in Agile development.
• Certified Power Platform Functional Consultant Associate certification (PL-600) preferred

Leadership(Vision, strategy and business alignment, people management, communication, influencing others, managing change)

• Ability to effectively engage stakeholders and support them in their “Agile” journey; making sure that products owners and project stakeholders are aware and understand their roles in delivering a successful product.
• Ability to influence and build consensus amongst peers and less experienced analysts
• Facilitates a culture which is open for innovation and automation, and remove barriers for an effective automation culture
• Communicates the impact of various RPA projects and the RPA program to leadership

Decision-making and Autonomy(The capacity and authority to make organizational decisions, autonomy in decision-making, complexity of decisions, impact of decisions, problem-solving)

• Able to balance the needs of the business team and the RPA factory when managing and prioritizing the project pipeline.
• Assertive, with the confidence to be a voice of authority and able to influence stakeholders.
• Ability to foster a learning and growth mindset within teams
• Ability to promote innovative thinking and self-development.

Interaction(The span and nature of one’s engagement with others when performing one’s job, internal and external relationships)

• Create and maintain an atmosphere of trust through facilitation of retrospectives and feedback exchange among team members.
• Help other teams and conventional parts of the organization build effective communication and interaction with the team.
• Coordinate interaction with other teams of one's own and other units.

Complexity(Products managed, mix of businesses, internal and/or external business environment, cultural considerations)

• Clear obstacles and blockers in the team’s path (such as dependencies on other teams) and maintain a list of obstacles
• Lead the development of complex products, as well, contribute the design of operational processes to support the product.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:(List the essential and desirable education and competency requirements to perform the primary responsibilities of the job. Any minimum requirements should be noted.)

• Bachelor’s or master’s degree in relevant field, or other relevant work experience
• 5+ years as business analyst for RPA projects and/or IT projects
• 3+ years of experience within a Lean/Agile development environment
• Experience in Agile development

• Certified Power Platform Functional Consultant Associate certification (PL-600) preferred

• Strong training/mentor/leadership skills
• Outstanding communication skills, both written and verbal
• Ability to reach audiences of all levels of a large global organization

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