Senior Software Engineer-OMS L3 Support Engineer

Skills

OMS L3 Support Engineer

Skills: Hands on exp in L3 Support OMS with coding experience in Jav, Spring , Microservice .

Exp: 5-10 years

5 + Years of experience with OMS & (eCommerce and/or OMS) domain .

Should have good End to End knowledge of various Commerce subsystems which include Storefront, Core Commerce back end, Post Purchase processing, OMS, Store / Warehouse Management processes, Supply Chain and Logistic processes.

Must have a working knowledge of Production Application Support.

Should work closely with counterparts in L1/L2 teams to monitor, analyze and expedite issue resolutions, reduce stereoptypes, automate SoPs or find avenues for the same by being proactive.

Extensive backend development knowledge with core Java/J2EE and Microservice based event driven architecture with a cloud based architecture (preferably AWS) .

Experience in Service Oriented Architecture - Developing/securely exposing/consuming Web Services – RESTful and integrating headless applications.

Should be able to understand system end-end, maintain application and troubleshoot issues. .

Should have understanding of building, deploying and maintaining server based as well as serverless applications on cloud, preferably AWS.

Expertise in integrating synchronously and asynchronously with third party web services.

Good to have concrete knowledge of AWS Lambda functions, API Gateway, AWS . CloudWatch, SQS, SNS, Event bridge, Kinesis, Secret Manager, S3 storage, server architectural models etc.

Good knowledge of observability tools like NewRelic , DataDog, Graphana, Splunk etc. with knowledge on configuring new reports, proactive alert settings, monitoring KPIs etc.