Software Developer - Windows App Support

Introduction

IBM CIO Technology Platform Transformation

The IBM CIO Technology Platform Transformation team plays a crucial role in modernizing and optimizing IBM's technology infrastructure and platforms. The team aims to power AI-enabled experiences through AI-first technology platforms that enable and streamline existing processes, enhance security, and improve user experience by leveraging cutting-edge technologies such as artificial intelligence, machine learning, and cloud computing.

Some Of The Key Responsibilities Of This Group Include

• Driving the adoption of emerging technologies to optimize and automate various business functions, keeping an AI-first approach with a digital experience.
• Enable best in class IT with enhanced cybersecurity measures to protect sensitive information and maintain regulatory compliance.
• Modernizing legacy systems and integrating disparate applications to improve interoperability and reduce technical debt.
• Collaborating with other departments and teams to align technology efforts with broader corporate objectives.
• Providing guidance and expertise on technology trends, best practices, and standards.
  
  

This team comprises professionals with diverse backgrounds in software engineering, data science, network architecture, and security. By fostering a culture of innovation and continuous improvement, the team strives to achieve its mission of making IBM the most productive company in the world.

Your Role And Responsibilities

As a PC@IBM Windows Engineer, you will be responsible for designing, managing, configuring, and maintaining PC@IBM’s M365 tenant for managing IBM employee devices. You will ensure the availability, security, and reliability of PC@IBM services while collaborating with various teams to meet their technical requirements.

Your Responsibilities Will Include

• Implement and manage policies required for IBM security compliance.
• Monitor Microsoft Intune service health, swiftly addressing issues to maintain system integrity.
• Implement stringent security measures such as multi-factor authentication.
• Conduct regular security assessments to strengthen data protection and ensure compliance with regulations.
• Develop detailed user documentation to facilitate system navigation and troubleshooting.
• Design and implement backup strategies and disaster recovery plans to safeguard M365 data.
• Employ PowerShell for monitoring system performance and service metrics, proactively identifying potential issues.
  
  

Required Technical And Professional Expertise

Required Professional and Technical Expertise:

• Overall 10+ years of experience in security and compliance roles.
• In-depth knowledge of compliance frameworks such as NIST, CMMC, ITAR/EAR, GDPR, HIPAA, and PCI.
• Expertise in Intune MDM for device security and management.
• Strong understanding of Microsoft 365 security and compliance capabilities.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced, high-stakes environment.
  
  

Preferred Technical And Professional Experience

Preferred Professional and Technical Expertise:

• Mastery in PowerShell for automation and system management.
• Exceptional problem-solving skills and the ability to communicate complex technical concepts clearly.