Software Engineer

Description

Key Responsibilities:

• Analyse Data Requirements in Sales Cycles: Conduct high-level, rapid assessments or in-depth evaluations for proof-of-concepts(POCs) to identify client data needs early.
• Serve as the team’s data expert, providing actionable advice on feasibility, integration, and optimization, including identifying pattern such as customer churn through data modelling to improve targeting strategies.
• Develop Implementation Specifications: Collaborate with the technical product manager to define detailed data-related specs, ensuring seamless handoff to the implementation team, with a focus on designing and maintaining ETL pipelines that integrate data from various systems like CRM, billing, and operations.
• Conduct Data-Focused Testing and QA: Validate implementations through rigorous testing, ensuring data accuracy, integrity, and performance meet enterprise standards, including processing and cleaning large datasets to improve reporting accuracy and system responsiveness.
• Drive Proactive Data Innovation: Monitor and innovate on data initiatives across RD teams, identifying opportunities for enhancement. Prepare concise summaries and recommendations for the Director of Enterprise Solution Engineering, such as developing automated reporting solutions that reduce manual efforts by significant margins.
• Data Visualization and Reporting: Create dashboards and reports to support sales demos, client presentations, and internal decision-making, including interactive BI dashboards for tracking trends like customer behaviour, usage, and service levels using tools like Tableau.
• Client Collaboration and Training: Work directly with clients to refine data requirements and train internal teams on data tools, best practices, and compliance (e.g., GDPR, data security), while engaging stakeholders to define KPIs and deliver tailored visual analytics solutions.
• Process Optimization: Identify inefficiencies in data workflows, recommend automation or integration strategies, and track metrics to measure solution impact post implementation, such as building centralized dashboards that streamline operational efficiency and resource utilization.
• Cross-Functional Liaison: Act as a bridge between sales, engineering, and product teams to align on data strategy, including forecasting trends based on industry data benchmarks, and supporting root cause analysis of operational issues with preventive measures.
  
  

Required Skills and Qualifications:

• Minimum of 3 years of professional experience in data analysis or related fields, with at least 1 year in designing ETL pipelines, developing BI dashboards, or delivering data-driven insights in enterprise settings.
• Bachelor’s degree in a relevant field such as Computer Science, Data Science, Statistics, or Engineering required; Master’s degree in Data Analytics or a related discipline preferred.
• Proficiency in data analysis tools such as SQL, Python (including libraries like Pandas, NumPy, Matplotlib, and Seaborn), ETL processes, and visualization platforms (e.g., Tableau, Jupyter Notebook).
• Strong understanding of data governance, security, and compliance in enterprise environments, with experience in data pre-processing, feature engineering, and model evaluation
• Experience in media intelligence or similar data-intensive industries preferred, including healthcare, energy, or enterprise technology domains, with hands-on work in predictive modelling, time series forecasting, and machine learning-driven dashboards.
• Excellent communication skills for collaborating with technical and non-technical stakeholders, including stakeholder engagement and delivering data-driven decision making insights.
• Ability to thrive in a fast-paced, innovative setting with a proactive mindset, demonstrated through problem-solving in application support, root cause analysis, and developing automated solutions.
• This role will report directly to the Director of Enterprise Solution Engineering and contribute to Meltwater’s mission of delivering cutting-edge data solutions.
  
  

What We Offer:

• Enjoy flexible paid time off options for enhanced work-life balance.
• Comprehensive health insurance tailored for you.
• Employee assistance programs cover mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.
• Complimentary Calm App subscription for you and your loved ones, because mental wellness matters
• Energetic work environment with a hybrid work style, providing the balance you need
• Benefit from our family leave program, which grows with your tenure at Meltwater
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career
  
  

Our Story

At Meltwater, we believe that when you have the right people in the right environment, great things happen.

Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.

We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We’re proud of our diverse team of 2,200+ employees in 50 locations across

25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.

We are Meltwater. We love working here, and we think you will too.

"Inspired by innovation, powered by people."

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the

principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.