Software Engineer-Java Production Support

Position Description

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: Software Engineer

Position: Java Production Support

Experience: 3-5 years

Category: Software Development/ Engineering

Shift: Night Shifts(Rotational)

Main location: India, Telangana, Hyderabad

Position ID-J0925-0384

Employment Type: Full Time

Bachelor’s degree in computer science or related field or higher with minimum 3 years of relevant experience. Position Description: We are looking for an experienced Java Production Support to join our team. The ideal candidate should be passionate about coding and developing scalable and high-performance applications. other members of the team to deliver quality solutions that meet the needs of our clients.

Your future duties and responsibilities

Key Responsibilities:

• Provide L2/L3 support for Java-based applications in production and non-production environments.
• Monitor application performance and availability using tools like Splunk, Dynatrace, or similar.
• Troubleshoot and resolve incidents, service requests, and application issues within defined SLAs.
• Collaborate with development, infrastructure, and development teams to identify root causes and implement fixes.
• Perform regular health checks, log analysis, and proactive maintenance activities.
• Participate in deployment activities, including release validations and rollback planning.
• Maintain documentation for support procedures, known issues, and resolutions.
• Ensure compliance with ITIL processes including incident, problem, and change management.
• Support batch jobs, integrations, and middleware components as needed
  
  

Required Qualifications To Be Successful In This Role

Must Have Skills :

• Provide L2/L3 support for Java-based applications in production and non-production environments.
• Monitor application performance and availability using tools like Splunk, Dynatrace, or similar.
  
  

Good to have skills:

• Provide L2/L3 support for Java-based applications in production and non-production environments.
• Monitor application performance and availability using tools like Splunk, Dynatrace, or similar.
  
  

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs..

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.