System Administrator

Company Description

Nielsen is a dynamic and innovative technology company committed to delivering

cutting-edge solutions to our clients. We are currently seeking a skilled IT Desktop

and Systems Support Specialist with 2-4 years of experience to join our team in

India. The ideal candidate will possess hands-on experience in Windows and Linux

server administration, along with a strong background in desktop support, system

administration, and collaboration with cybersecurity teams.

Responsibilities

Job Description

Desktop Support

• Windows and MacOS laptops preparation with the Nielsen Standard Global Image
• Provide end-user support for both Windows and MacOS environments.
• Provide end-user support for Google Suite products (gmail, G-Drive, Google chat, etc..)
• Provide hands on support for on-site meetings and broadcasts including setup and tear down of AV equipment, and monitoring AV technology during events
• Provide hands on support for on-site meetings and broadcasts including setup and tear down of AV equipment, and monitoring AV technology during events
• Troubleshoot and resolve hardware and software issues on desktop systems.
• Install, configure, and maintain desktop applications.
  
  

System Administration

• Administer Windows and Linux servers, ensuring their stability, integrity, and efficient operation.
• Assist in system administration tasks, including user account management and system updates.
• Collaborate with the IT team to implement and maintain server infrastructure.
  
  

Cybersecurity Collaboration

• Work closely with the cybersecurity team to implement security best practices.
• Assist in monitoring and responding to security incidents. Printer and Network Troubleshooting:
• Diagnose and resolve issues related to printers, network connectivity, and other peripherals.
• Collaborate with network administrators to ensure smooth operation of the company's network.
  
  

User Support And Soft Skills

• Provide excellent customer service to end-users with a focus on effective communication and problem-solving.
• Conduct user training sessions to enhance overall digital literacy.
• Document and communicate technical solutions in a user-friendly manner.
  
  

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 2-4 years of hands-on experience in desktop support, system administration, and server administration (Windows and Linux).
• Strong troubleshooting skills for both hardware and software issues.
• Familiarity with Windows and macOS operating systems.
• Experience collaborating with cybersecurity teams on security initiatives.
• Knowledge of network fundamentals and troubleshooting.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Windows
• Desktop Administrator, Linux Professional Institute Certification) are a plus.
  
  

Qualifications

Pre-requisite:

Language

• English speaking/writing is required for technical instructions and
  
  

explanations

• 2-4 years of experiences in the role
• Good learning attitude
• Good communication skills
• Flexibility is required
  
  

Additional Information

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.